Terms of Service

Effective Date: January 21, 2026 | Last Updated: January 21, 2026

1. Definitions

For the purposes of these Terms:

• "Company", "We", "Us", or "Our" refers to Kevin Schwed, operating under UPVIS, located at Neckarring 99, 65421 Groß-Gerau, Germany.
• "Software" or "Asset Drop" refers to the Asset Drop application for macOS, including all updates, upgrades, and accompanying documentation.
• "User", "You", or "Your" refers to the individual or legal entity accessing or using the Software.
• "Subscription" refers to the recurring payment plan that grants You access to the Software for a specified period.
• "Free Trial" refers to the limited-time period during which You may use the Software without charge.
• "Content" refers to any files, data, or materials You manage, store, or access through the Software.

2. Description of the Software

Asset Drop is a native macOS application designed for creative professionals to organize, manage, and access digital assets including but not limited to images, videos, audio files, fonts, and color palettes. The Software provides features such as:

• Quick access panel via screen edge gesture
• Client-based folder organization
• Sound and music library management with audio preview
• Download manager with automatic file organization
• Global keyboard shortcuts
• Drag and drop functionality with third-party applications
• Search functionality across all managed assets

The Software operates locally on Your device. Your files and data remain on Your computer and are not transmitted to Our servers unless explicitly stated for specific features.

3. License Grant

3.1 Grant of License

Subject to Your compliance with these Terms and payment of applicable fees, We grant You a limited, non-exclusive, non-transferable, revocable license to download, install, and use the Software on devices owned or controlled by You, solely for Your personal or internal business purposes.

3.2 License Restrictions

You may not:

• Copy, modify, adapt, translate, or create derivative works of the Software
• Reverse engineer, decompile, disassemble, or attempt to derive the source code of the Software
• Rent, lease, lend, sell, sublicense, or distribute the Software to any third party
• Remove, alter, or obscure any proprietary notices on the Software
• Use the Software for any unlawful purpose or in violation of any applicable laws
• Use the Software to infringe upon the intellectual property rights of others
• Circumvent or disable any security or technological measures in the Software
• Share Your account credentials or allow multiple users to access the Software through a single account

3.3 Number of Installations

A single subscription license permits You to install and use the Software on up to three (3) macOS devices that You own or control, provided that You are the sole user of the Software on all such devices.

4. Account Registration

To use the Software beyond the Free Trial period, You must create an account and provide accurate, complete, and current information. You are responsible for:

• Maintaining the confidentiality of Your account credentials
• All activities that occur under Your account
• Notifying Us immediately of any unauthorized use of Your account
• Ensuring that Your account information remains accurate and up-to-date

We reserve the right to suspend or terminate Your account if any information provided is found to be inaccurate, false, or in violation of these Terms.

5. Free Trial

We offer a free trial period of seven (7) days during which You may use the Software with full functionality at no charge. The Free Trial:

• Begins upon initial download and installation of the Software
• Does not require payment information to initiate
• Provides access to all features available in the paid version
• Automatically expires after seven (7) days
• Is limited to one (1) trial per user and per device

Upon expiration of the Free Trial, You must purchase a Subscription to continue using the Software. We reserve the right to modify, suspend, or discontinue the Free Trial at any time without prior notice.

6. Subscription and Fees

6.1 Subscription Plans

The Software is available through the following subscription plans:

• Monthly Subscription: €6.99 per month, billed monthly
• Annual Subscription: €49.99 per year, billed annually (equivalent to approximately €4.17 per month)

Prices are inclusive of applicable value-added tax (VAT) for consumers within the European Union. Prices may vary based on Your location and applicable tax laws.

6.2 Payment Processing

All payments are processed through Our authorized payment processor, Paddle.com Market Limited ("Paddle"). By making a purchase, You also agree to Paddle's Terms of Use and Privacy Policy. Paddle acts as the Merchant of Record for all transactions.

6.3 Automatic Renewal

Subscriptions automatically renew at the end of each billing period unless cancelled prior to the renewal date. You authorize Us (through Paddle) to charge the applicable subscription fee to Your designated payment method upon each renewal.

6.4 Price Changes

We reserve the right to modify subscription prices at any time. Any price changes will be communicated to You at least thirty (30) days prior to taking effect. Price changes will apply to the next billing cycle following the effective date of the change.

7.1 Our Commitment

We want You to be completely satisfied with Asset Drop. If You are not satisfied with Your purchase, We offer a fair and transparent refund policy in accordance with applicable consumer protection laws.

7.2 Free Trial Period

Before committing to a paid subscription, We offer a seven (7) day free trial with full access to all features. We strongly encourage You to use this trial period to evaluate whether Asset Drop meets Your needs before making a purchase.

7.3 Refund Eligibility

You are eligible for a full refund under the following circumstances:

A. 14-Day Money-Back Guarantee

If You are not satisfied with Asset Drop for any reason, You may request a full refund within fourteen (14) days of Your initial purchase date. This guarantee applies to:

• First-time purchases of monthly subscriptions
• First-time purchases of annual subscriptions

Note: This 14-day guarantee is a one-time offer per customer. Subsequent subscription renewals or re-subscriptions are not eligible for this guarantee.

B. Technical Issues

You are entitled to a refund if:

• The Software fails to function on Your device despite meeting the minimum system requirements (macOS 13.0 or later)
• Critical features are non-functional and Our support team is unable to resolve the issue within a reasonable timeframe (typically 7 business days)
• A bug or defect significantly impairs Your ability to use the Software as intended

C. Billing Errors

You are entitled to a refund for:

• Duplicate charges for the same subscription period
• Charges made after You have cancelled Your subscription (provided cancellation was completed before the renewal date)
• Incorrect amounts charged that differ from the published pricing
• Unauthorized charges (subject to verification)

7.4 Non-Refundable Circumstances

Refunds will generally NOT be provided in the following situations:

• Requests made after fourteen (14) days from the initial purchase date (except for technical issues or billing errors)
• Change of mind after the 14-day period
• Failure to cancel before an automatic renewal date (unless the renewal occurred within the last 48 hours)
• Inability to use the Software due to not meeting minimum system requirements
• Issues caused by third-party software, hardware, or modifications to Your system
• Violation of these Terms of Service resulting in account termination
• Subscription downgrades (from annual to monthly)

7.5 Partial Refunds

We may offer partial or prorated refunds at Our discretion in the following cases:

• Annual subscription cancellation requests made after 14 days but within 90 days of purchase
• Extended service outages or unavailability (credit for affected period)
• Removal of significant features that were a primary reason for Your purchase

7.6 How to Request a Refund

To request a refund, please follow these steps:

1. Send an email to info@upvis.de with the subject line "Refund Request - Asset Drop"
2. Include the following information:
   • Your full name as it appears on Your account
   • Email address associated with Your account
   • Order/Transaction ID (found in Your purchase confirmation email)
   • Date of purchase
   • Reason for requesting a refund
   • Any relevant screenshots or documentation (for technical issues)
3. We will acknowledge Your request within two (2) business days
4. Our team will review Your request and respond within five (5) business days

7.7 Refund Processing

If Your refund is approved:

• The refund will be processed through Paddle, Our payment processor
• Funds will be returned to the original payment method used for the purchase
• Processing time is typically five to fourteen (5-14) business days, depending on Your payment provider
• You will receive email confirmation when the refund has been processed
• Your access to the Software will be revoked upon refund processing

7.8 Subscription Cancellation

You may cancel Your subscription at any time through Your account settings or by contacting Our support team at info@upvis.de.

Upon cancellation:

• Your subscription will remain active until the end of the current billing period
• You will retain full access to all features until the subscription expires
• No further charges will be made to Your payment method
• Your account data will be retained for ninety (90) days after expiration
• You may reactivate Your subscription at any time during the retention period
• After ninety (90) days, Your account and associated data may be permanently deleted

7.9 European Union Consumer Rights

If You are a consumer residing in the European Union, You have the statutory right to withdraw from this contract within fourteen (14) days without giving any reason, in accordance with Directive 2011/83/EU.

Right of Withdrawal: The withdrawal period expires fourteen (14) days from the day of the conclusion of the contract.

To exercise Your right of withdrawal, You must inform Us of Your decision to withdraw by means of a clear statement (e.g., email to info@upvis.de).

Exception: By downloading and using the Software during the withdrawal period, You expressly consent to the immediate performance of the contract. You acknowledge that You will lose Your right of withdrawal upon full download and installation of the Software. This is because digital content is delivered immediately and cannot be "returned" in the traditional sense.

If You have not yet downloaded or installed the Software, You retain Your full right of withdrawal for the entire 14-day period.

7.10 Chargebacks

We encourage You to contact Us directly before initiating a chargeback with Your payment provider. Chargebacks can result in:

• Immediate suspension of Your account
• Potential permanent ban from Our services
• Additional fees being assessed

Most issues can be resolved faster and more efficiently by contacting Our support team directly. We are committed to fair resolution of any payment disputes.

8. Intellectual Property

8.1 Ownership

The Software, including all content, features, functionality, design, graphics, user interface, audio, video, text, photographs, and trademarks, are owned by Us and are protected by German and international copyright, trademark, patent, trade secret, and other intellectual property laws.

8.2 Trademarks

"Asset Drop", "Frametools", "UPVIS", and associated logos are trademarks of Kevin Schwed. You may not use these trademarks without Our prior written consent.

8.3 Your Content

You retain all ownership rights to the Content You manage through the Software. We do not claim any ownership over Your Content. By using the Software, You grant Us no rights to Your Content beyond what is necessary to provide the Software's functionality.

This Privacy Policy describes how Kevin Schwed, operating as UPVIS ("We", "Us", "Our"), collects, uses, and protects Your personal information when You use Asset Drop. By using the Software, You consent to the data practices described in this policy.

9.1 Data Controller

The data controller responsible for Your personal data is:

9.2 Data We Collect

A. Account Information

When You create an account, We collect:

• Email address (required for account creation and communication)
• Name (if provided)
• Password (stored in encrypted/hashed form)
• Account creation date

B. Payment Information

Payment processing is handled by Paddle.com Market Limited. We do NOT directly collect or store Your payment card details. Paddle may collect:

• Billing name and address
• Payment method details (processed securely by Paddle)
• Transaction history
• VAT/Tax identification numbers (for business customers)

For information on how Paddle handles Your payment data, please refer to Paddle's Privacy Policy.

C. Usage Data

We may collect anonymized usage data to improve the Software:

• Application version and macOS version
• Feature usage statistics (which features are used, frequency)
• Crash reports and error logs (anonymized)
• Performance metrics
• General usage patterns (anonymized and aggregated)

Important: You can opt out of anonymous usage data collection in the Software's settings at any time.

D. Device Information

We may collect basic device information for licensing and support purposes:

• Device identifier (anonymized hardware ID for license validation)
• Operating system version
• System language and region settings

E. Support Communications

When You contact Us for support, We collect:

• Email correspondence
• Support ticket content
• Any attachments or screenshots You provide

9.3 Data We Do NOT Collect

Asset Drop is designed with privacy in mind. We do NOT collect:

• Your files, assets, or content managed through the Software
• File names, folder structures, or organization data
• Audio files or music in Your library
• Client names or project information
• Screenshots or screen content
• Clipboard data
• Browsing history or data from other applications
• Location data (GPS or otherwise)
• Contacts or address book information
• Any content You drag and drop

Your assets and organizational data remain entirely on Your local device and are never transmitted to Our servers.

9.4 How We Use Your Data

We use the collected data for the following purposes:

• Account Management: To create, maintain, and manage Your account
• License Validation: To verify Your subscription status and manage device activations
• Communication: To send important updates, security alerts, and support responses
• Product Improvement: To analyze usage patterns and improve the Software
• Customer Support: To respond to Your inquiries and resolve issues
• Legal Compliance: To comply with legal obligations and protect Our rights

9.5 Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), We process Your data based on:

• Contract Performance: Processing necessary to fulfill Our contractual obligations to You (account management, license validation, subscription services)
• Legitimate Interests: Processing for Our legitimate business interests (fraud prevention, security, product improvement) where these do not override Your rights
• Consent: Where You have given explicit consent (marketing communications, optional analytics)
• Legal Obligation: Processing required to comply with legal requirements (tax records, fraud prevention)

9.6 Data Sharing and Third Parties

We may share Your data with the following third parties:

• Paddle.com Market Limited: Our payment processor (Merchant of Record) who handles all payment transactions
• Hosting Providers: Cloud infrastructure services that host Our authentication and licensing systems
• Analytics Services: Anonymized usage data may be processed by analytics providers (You can opt out)
• Legal Authorities: When required by law, court order, or to protect Our legal rights

We do NOT sell, rent, or trade Your personal information to third parties for marketing purposes.

9.7 International Data Transfers

Your data may be transferred to and processed in countries outside the European Economic Area (EEA). When We transfer data internationally, We ensure appropriate safeguards are in place, including:

• EU Standard Contractual Clauses
• Adequacy decisions by the European Commission
• Binding Corporate Rules (where applicable)

9.8 Data Retention

We retain Your data for the following periods:

• Account Data: For the duration of Your account plus ninety (90) days after deletion request
• Transaction Records: Ten (10) years (required by German tax law)
• Support Communications: Three (3) years after resolution
• Usage Analytics: Twenty-four (24) months (anonymized)
• Crash Reports: Twelve (12) months

9.9 Your Rights (GDPR)

Under the GDPR, You have the following rights regarding Your personal data:

• Right of Access: Request a copy of the personal data We hold about You
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of Your personal data ("right to be forgotten")
• Right to Restriction: Request limitation of processing of Your data
• Right to Data Portability: Receive Your data in a structured, machine-readable format
• Right to Object: Object to processing based on legitimate interests or for direct marketing
• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise these rights, please contact Us at info@upvis.de. We will respond to Your request within thirty (30) days.

9.10 Data Security

We implement appropriate technical and organizational measures to protect Your personal data against unauthorized access, alteration, disclosure, or destruction, including:

• Encryption of data in transit (TLS/SSL)
• Encryption of sensitive data at rest
• Secure password hashing (bcrypt/Argon2)
• Regular security audits and updates
• Access controls and authentication
• Employee training on data protection

9.11 Cookies and Tracking

The Asset Drop application itself does not use cookies. However, Our website (frametools.com) may use cookies for:

• Essential Cookies: Required for website functionality and authentication
• Analytics Cookies: To understand how visitors use Our website (can be declined)
• Preference Cookies: To remember Your settings and preferences

You can manage cookie preferences through Our cookie consent banner or Your browser settings.

9.12 Children's Privacy

Asset Drop is not intended for use by individuals under the age of sixteen (16). We do not knowingly collect personal data from children. If We become aware that We have collected data from a child under 16, We will take steps to delete such information promptly.

9.13 Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify You of any material changes by email or through the Software. Your continued use of the Software after such notification constitutes acceptance of the updated policy.

9.14 Complaints

If You believe We have not handled Your personal data properly, You have the right to lodge a complaint with a supervisory authority. In Germany, the relevant authority is:

10. Updates and Modifications

10.1 Software Updates

We may from time to time provide updates, upgrades, patches, bug fixes, and other modifications to the Software ("Updates"). Updates may be installed automatically without prior notice. You agree that We have no obligation to provide any Updates or to continue to provide or enable any particular features or functionality of the Software.

10.2 Feature Changes

We reserve the right to modify, suspend, or discontinue any feature or functionality of the Software at any time, with or without notice. We shall not be liable to You or any third party for any modification, suspension, or discontinuation of features.

11. System Requirements

The Software requires macOS version 13.0 (Ventura) or later. You are responsible for ensuring that Your device meets the minimum system requirements. We do not guarantee that the Software will function on systems that do not meet these requirements or on modified or non-standard macOS installations.

12. Third-Party Services

The Software may integrate with or allow access to third-party applications, services, or content. Your use of such third-party services is subject to their respective terms and privacy policies. We are not responsible for the content, functionality, or practices of any third-party services.

13. Disclaimer of Warranties

THE SOFTWARE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT:

• The Software will meet Your specific requirements or expectations
• The Software will be uninterrupted, timely, secure, or error-free
• The results obtained from the use of the Software will be accurate or reliable
• Any errors in the Software will be corrected
• The Software will be compatible with any other software or hardware

Some jurisdictions do not allow the exclusion of implied warranties, so some of the above exclusions may not apply to You. In such cases, Our liability will be limited to the maximum extent permitted by applicable law.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL WE, OUR DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR:

• Any indirect, incidental, special, consequential, or punitive damages
• Any loss of profits, revenue, data, or business opportunities
• Any damage to Your device, files, or data
• Any interruption of business
• Any damages arising from Your use of or inability to use the Software

OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING UNDER THESE TERMS SHALL NOT EXCEED THE AMOUNT YOU PAID TO US FOR THE SOFTWARE IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

These limitations apply regardless of the legal theory on which the claim is based, whether in contract, tort (including negligence), strict liability, or otherwise, even if We have been advised of the possibility of such damages.

15. Indemnification

You agree to indemnify, defend, and hold harmless Us and Our officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

• Your use or misuse of the Software
• Your violation of these Terms
• Your violation of any rights of a third party
• Your Content or the manner in which You use the Software with Your Content

16. Termination

16.1 Termination by You

You may terminate these Terms at any time by cancelling Your subscription and uninstalling the Software from all Your devices.

16.2 Termination by Us

We may terminate or suspend Your access to the Software immediately, without prior notice or liability, for any reason, including but not limited to:

• Breach of these Terms
• Fraudulent or illegal activity
• Non-payment of applicable fees
• Requests by law enforcement or government agencies

16.3 Effect of Termination

Upon termination, Your right to use the Software will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnification, and limitations of liability.

17. Force Majeure

We shall not be liable for any failure or delay in performing Our obligations under these Terms due to circumstances beyond Our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.

18. Changes to These Terms

We reserve the right to modify these Terms at any time. We will notify You of any material changes by:

• Posting the updated Terms on Our website
• Sending an email to the address associated with Your account
• Displaying a notice within the Software

Your continued use of the Software after the effective date of any changes constitutes Your acceptance of the modified Terms. If You do not agree to the modified Terms, You must stop using the Software and cancel Your subscription.

19. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Federal Republic of Germany, without regard to its conflict of law provisions.

Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Frankfurt am Main, Germany. However, if You are a consumer residing in the European Union, You may also bring proceedings in the courts of Your country of residence.

For consumers residing in the European Union: The European Commission provides an online dispute resolution platform, which You can access at https://ec.europa.eu/consumers/odr. We are not obligated and generally not willing to participate in dispute resolution proceedings before a consumer arbitration board.

20. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid, legal, and enforceable while preserving its intent. If such modification is not possible, the provision shall be severed from these Terms, and the remaining provisions shall continue in full force and effect.

21. Entire Agreement

These Terms, together with Our Privacy Policy and End User License Agreement (EULA), constitute the entire agreement between You and Us regarding the Software and supersede all prior and contemporaneous agreements, proposals, or representations, written or oral, concerning the subject matter hereof.

22. Waiver

No waiver of any provision of these Terms shall be deemed a further or continuing waiver of such provision or any other provision. Our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

23. Assignment

You may not assign or transfer these Terms or Your rights hereunder, in whole or in part, without Our prior written consent. We may assign these Terms at any time without notice to You. Subject to the foregoing, these Terms will bind and inure to the benefit of the parties and their respective successors and permitted assigns.

24. Contact Information

If You have any questions, concerns, or complaints regarding these Terms or the Software, please contact Us:

By using Asset Drop, You acknowledge that You have read, understood, and agree to be bound by these Terms of Service.